Terms and Conditions

1. Introduction

Service Express Latoz (“Company”, “we”, “our”, “us”). By accessing our website https://www.serviceexpresslatoz.com or using our roadside assistance services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services provided

Service Express Latoz offers mobile assistance in road , including, but not limited to:

  • Mobile Engine Repair (Diesel & Gasoline)
  • Flat Tire Repair & Replacement
  • Jump Start Services
  • Fuel Delivery
  • Vehicle Locking Assistance
  • Computer diagnosis

Important: No we offer towing service. All repairs are performed on site .

3. Payment and prices

  • All service prices are provided in advance before any work begins.
  • Payment must be made immediately upon completion of the service .
  • We accept cash, cards credit/debit and digital payments .
  • Prices may vary depending onlocation, time of service, and vehicle type.

We reserve the right toupdate our prices at any time.

4. Cancellation and refund policy

  • You can cancel a request service before a technician is dispatched without any charge .
  • If a technician has already been dispatched, se service call fee may apply .
  • Refunds will only be issued for services that were not completed due to a failure on our part .

5. Liability and Disclaimer

  • We strive to provide roadside assistance quick and efficient, but we cannot guarantee arrival times specificdue to traffic or weather conditions.
  • We will not beresponsiblefor any additional damage that may occur if a customer attempts to move or repair their vehicle before our technician arrives.
  • Our services do not include complete mechanical repairs beyond what can be done on the road .

6. Calls and SMS communications

Service Express Latoz al (407) 378-5960 , you agree to receive calls and SMS messages regarding your service request.

  • Messages may include Appointment confirmations, service updates, and promotional offers. .
  • Standard carrier rates may apply for SMS messages.
  • You can unsubscribe at any time by replying STOP to our messages.

We do not share phone number with third parties for marketing purposes.

7. Privacy Policy

Your personal information (name, phone number, email, location) is collectedsolely to provide our services . We do not sell or distribute your data to third parties. For more information, please see our Privacy Policy.

8. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

📧 Email: info@serviceexpresslatoz.com

9. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

10. Types of SMS Communications

If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers.

Examples: 

  1. Customer Service: Good morning, from Service Express Latoz LLC. We’d like to inform you that a technician is on their way to your location for the suggested diagnostics of the unit. For more information, please call us at (407) 378-5960 or email us at info@serviceexpresslatoz.com or support@serviceexpresslatoz.com.
  2. Delivery Notifications: Your response has been delivered. Have a nice day. For more information, call us at (407) 378-5960 or email us at info@serviceexpresslatoz.com or support@serviceexpresslatoz.com
  3. Marketing: Hello, you have reached our customer service team at Service Express Latoz LLC. How can we help you? I’d like to inform you that the company is offering a 25% early payment discount on your total invoices. How can I help you take advantage of these incredible offers? For more information, please call us at (407) 378-5960 or email us at info@serviceexpresslatoz.com or support@serviceexpresslatoz.com.

11. Message Frequency

Message frequency may vary depending on the type of communication.

Example:
“Message frequency may vary. You may receive up to 100 SMS messages per week regarding your appointments or marketing.”

12. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

13. Opt-In Method:

You may opt-in to receive SMS messages from Service Express Latoz LLC in the following ways:

  • Verbally, during a conversation
  • By submitting an online form

14. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

15. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at serviceexpresslatoz.com

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

16. Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary